The organization’s security team had mature processes but was unhappy with their existing, legacy Data Loss Prevention (DLP) solution. That solution worked poorly with their Microsoft Office applications, required complex, and granular policies which limited flexibility. The legacy agent also imposed too much of a burden on system resources, slowing down machines and impacting user productivity.
The team identified several requirements for a replacement DLP solution. First, it must work well across their application portfolio, including GitHub and Microsoft Office apps. The solution must also provide a lightweight agent with low overhead on the endpoint to eliminate end user friction. This included a requirement that the solution would only make use of system calls and access the minimum resources needed to fulfill existing policies, including the ability to enforce “never block” policies. Finally, the security team needed a solution that would help educate users on how to handle sensitive data safely and support a positive security culture.
